CLEAR STEPS WHEN YOU NEED THEM
Need help? Start here.
Choose what happened. If you are in immediate danger, contact emergency services first.
What happened?
Pause. Find a staffed place.
Show Chinese now ↗- Go to a hotel reception, station information desk or other staffed public place. Show the Chinese phrase and your saved destination.
- Show your hotel’s exact Chinese name, address and phone number from your booking. Ask staff to help call the hotel if the address is unclear.
- Use your map app when connected. If you cannot travel safely, ask staff to help arrange an official taxi; use emergency services if you are in immediate danger.